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IT Support Specialist
vor 3 Monaten
ICT Support Specialist - Unleash Your IT Expertise
Are you a tech-savvy individual with a strong enthusiasm for information technology? Do you possess a meticulous approach and a relentless drive to tackle IT challenges? We are currently seeking a skilled ICT Support Specialist to become a vital member of our vibrant team at DocMorris.
What will your role entail?
As an ICT Support Specialist at DocMorris, you will serve as the primary resource for our esteemed colleagues. You will assess and resolve the technical challenges they face while assisting them throughout their digital experience. Your key responsibilities will include:
- Delivering first-level support to colleagues through various communication channels.
- Diagnosing and addressing a range of IT-related issues.
- Logging and documenting inquiries and incidents accurately.
- Enhancing the knowledge base and sharing best practices with team members.
The Team
You will be integrated into the IT Operations department, where you will have the opportunity to exchange knowledge and experiences with an international team of approximately 5 IT Support Specialists. You will also report directly to the Head of IT.
What are we looking for?
To excel in this position, we anticipate the following qualifications:
- An MBO 3 or MBO 4 qualification in an IT-related field.
- A genuine passion for technology and IT.
- Desirable knowledge of networks, Windows, and IT security.
- Exceptional communication skills and a customer-focused attitude.
- Fluency in English, Dutch, and German.
- Strong analytical skills with a detail-oriented mindset.
- Proficient problem-solving abilities and a critical approach.
- A collaborative team player who can swiftly adapt to tasks.
- What do we offer?
- A one-year employment contract with the potential for extension to a permanent position.
- An inspiring workplace where your IT enthusiasm can flourish.
- Significant freedom and autonomy to share your ideas and opportunities for professional advancement within our organization.
- A competitive salary along with attractive secondary benefits.
- A close-knit and diverse team of passionate colleagues who share your enthusiasm for IT.
- A stimulating environment filled with challenges, variety, teamwork, and a friendly, informal atmosphere.
DocMorris is committed to delivering customer-centric innovative services and a comprehensive range of products in digital healthcare. This includes fast appointment scheduling for online consultations, pharmaceutical advice, and the provision of medications and health products from a leading online pharmacy.
Additionally, we offer a marketplace featuring a wide selection of complementary health supplies, nutrition, beauty, and family products, ensuring that customers have easy access to comprehensive healthcare services all in one place.
