Administrative Assistant for Regional Banking

vor 1 Monat


Mainz, Rheinland-Pfalz, Deutschland MAINZER VOLKSBANK Vollzeit

Position Overview:

The Banking Assistant plays a crucial role in supporting our team at the MAINZER VOLKSBANK. This position requires a blend of customer service skills and banking knowledge to ensure smooth operations within the regional center.

Key Qualifications:

  • Completion of a Bank Clerk apprenticeship or relevant experience in customer service roles.
  • Familiarity with banking products, including passive and composite offerings, as well as payment processing.
  • Proficiency in digital tools and effective communication through various platforms.
  • Awareness of data protection and privacy regulations, with a commitment to ongoing learning.

Core Responsibilities:

  • Assist designated advisors in tracking and managing account activities.
  • Facilitate parts of the credit application process.
  • Deliver exceptional customer service via telephone interactions.
  • Perform general administrative duties such as scheduling, correspondence, research, and document management.


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