Senior Sales Manager Germany

vor 1 Monat

Munich, Bayern, Deutschland BT Group Vollzeit

About this role

The Senior Sales Manager Germany will be responsible for leading a team of account managers in building trusted relationships with strategic customers, contributing to long-term and impactful partnerships.

Key responsibilities

  • Lead and supervise the quality, efficiency, and effectiveness of activities focused around selling products and/or services, developing new accounts and/or expanding existing accounts.
  • Manage resources in a cost-effective, innovative manner, including assisting sales executives in the effective use of resources and tools.
  • Participate in establishing financial goals, objectives, and measurements to meet growth targets within the sales specialism.
  • Lead the identification of critical market segments through market research and competitor analyses and recommend sales strategies for improvement.
  • Oversee the preparation of sales production reports for senior management.
  • Operate as an SME within own field of expertise, advising on the building, packaging, and price setting with members of management to meet market needs.
  • Ensure continuous feedback from key customers through driving client surveys and the analysis of results to ensure positive client relationships and satisfaction.
  • Partner with top sales executives in overseeing the implementation of sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
  • Mentor, coach, and manage a team of account managers to develop current and future team capabilities and monitor performance, managing incentive compensation calculations and working with human resources on employee-related issues.
  • Lead the implementation of continuous improvement opportunities to improve the sales specialism processes.

Requirements

  • Drive and motivate team to deliver targets and goals, with a specific focus on growth.
  • Insight and business development driven, building the need in the customer through tech trends, industry, and customer insight.
  • Able to explain the benefits of BT's standard products and repeatable solutions in a compelling way for the customer.
  • Manage team sales performance and strategic growth of group of accounts through the team.
  • Depending on the needs of the individual account, there will be a need to coach in 'farming' capability, i.e., the ability to land and expand in a client account to find opportunities based on strong relationship management.
  • 'Hunting' capability, i.e., the ability to open new doors in terms of account acquisition or product introduction.
  • Bring to life the BT strategy and vision and values for the team and BT customers.
  • Manage the customer End to End, driving customer satisfaction and profitable growth through sales team.
  • Leverage relationships with Strategy, Portfolio, and Marketing teams to ensure greater knowledge of the BT Brand pull-through and product proposition.
  • Promote diversity and create an inclusive working environment.
  • German language is an essential requirement.

Qualifications

  • Customer Champion - Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences.
  • Solution-focused Achiever - Identifies and implements plans to overcome obstacles and achieve ambitious goals.
  • Collaborative Partner - Maintains internal and external relationships, collaborating both operationally and technically to deliver business results.
  • Commercial Thinker - Uses understanding of internal commercial insight and latest external thinking to develop and implement ideas that benefit BT.

Experience

  • Sales leadership.
  • Track record of successfully growing large accounts in terms of revenue growth, product penetration, and customer satisfaction (i.e., NPS or other equivalent measure) and/or evidence of acquiring new customer accounts.
  • Extensive and varied global business experience, possibly with an MBA or similar post-graduate qualification.

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