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CRM & Media Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland ELPATO Medien GmbH Vollzeit
Job Description

We are seeking a highly motivated and organized Candidate to join our team as a Crm & Media Support Specialist at ELPATO Medien GmbH.

Key Responsibilities
  • Operational Support: Provide assistance to the CRM team in managing day-to-day operations, including data entry and order processing.
  • Customer Service: Ensure timely and accurate processing of customer orders, and provide excellent customer service to internal and external stakeholders.
  • Media Monitoring: Monitor and analyze media activities, including social media and online campaigns.
  • Email Marketing: Develop and implement automated email campaigns to engage with customers and promote products.
  • PR and Marketing: Assist in the creation and distribution of press releases, newsletters, and other marketing materials.
  • Analytics and Reporting: Analyze and report on media campaign performance, providing insights to inform future marketing strategies.
Requirements
  • Education: Bachelor's degree in a related field, such as business, marketing, or communications.
  • Experience: Minimum 1-2 years of experience in a related field, preferably in customer service, sales, or marketing.
  • Skills: Proficiency in MS Office, including PowerPoint, Excel, and Word. Experience with project management tools, such as Asana, and CRM software, such as Salesforce, is an asset.
  • Personality: Excellent communication and interpersonal skills, with a strong ability to work independently and as part of a team.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health insurance plan.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Flexible Work Arrangements: Flexible work arrangements, including remote work options and a hybrid work schedule.
  • Modern Work Environment: A modern and well-equipped work environment, with state-of-the-art technology and equipment.