German Support Specialist for Social Media

vor 2 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Job Title: German Support Specialist for Social Media

We are seeking a highly skilled German language support specialist to join our team in Athens, Greece. As a customer support agent, you will be responsible for providing top-notch support to our users who interact with our social media platform.

Key Responsibilities:
  • Handle customer inquiries and issues via chat and email
  • Follow established support procedures and policies to ensure high-quality service
  • Work collaboratively with our team to resolve complex issues and improve customer satisfaction
  • Meet or exceed performance targets and key performance indicators (KPIs)
Requirements:
  • Superior verbal and written skills in German
  • Excellent English language skills
  • Ability to understand complex text and communicate effectively with customers
  • Experience working in a customer-facing role, preferably in a B2C environment
  • High attention to detail and ability to multitask
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Relocation support to help you settle in Athens, Greece
  • State-of-the-art working environment with modern facilities and equipment

We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and customer-focused individual with a passion for German language and culture, we encourage you to apply for this exciting opportunity.



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