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Technical Service Representative

vor 2 Monaten


Hamburg, Hamburg, Deutschland ENITAS Deutschland GmbH Vollzeit
About the Role

We are seeking a highly skilled and motivated IT Support Specialist to join our team at ENITAS Deutschland GmbH. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote access
  • Identify and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues in our ticketing system
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About ENITAS Deutschland GmbH

ENITAS Deutschland GmbH is a leading provider of IT and finance services. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our team.