Student Position in Technical Customer Service

vor 1 Monat


Siegen, Nordrhein-Westfalen, Deutschland BUHL Data Service GmbH Vollzeit

About Buhl: Buhl is a leading provider of innovative applications and services focused on financial management and office productivity. With a robust user base exceeding one million, we are dedicated to delivering solutions that empower both individuals and businesses to optimize their financial operations and enhance efficiency.

POSITION OVERVIEW:

  • Deliver knowledgeable and courteous assistance to clients via telephone and email concerning our software solutions.
  • Work closely with the development team to identify and resolve software-related challenges in a timely manner.
  • Record software bugs and enhancement suggestions in our support database for future reference.
  • Update clients on software development progress and changes.

CANDIDATE REQUIREMENTS:

  • Enthusiastic demeanor with strong verbal and written communication abilities.
  • Technical proficiency in software applications or a keen interest in learning.
  • Customer-focused mindset with a commitment to delivering satisfaction.
  • Proficiency in German with good spelling skills.
  • Passion for assisting others through effective problem-solving.
  • Collaborative team member capable of integrating seamlessly into an established group.

BENEFITS:

  • Diverse and engaging responsibilities with ample opportunities for professional development.
  • Flexible working arrangements to accommodate academic schedules.
  • Access to modern technology and office resources.
  • A vibrant and dynamic workplace culture.
  • Initiatives promoting employee health and well-being.


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