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Customer Service Representative for BMW

vor 3 Monaten


Siegen, Nordrhein-Westfalen, Deutschland WAHL-GROUP Vollzeit

Are you passionate about automobiles and enjoy engaging with clients while ensuring a smooth operation? We invite you to consider the role of Customer Service Representative.

At Wahl-Group, we pride ourselves on delivering exceptional service and are currently seeking a dedicated individual to enhance our team. If you have a love for vehicles and a knack for customer interaction, you may be the ideal candidate for our service department.

We are in search of a Customer Service Representative to join our BMW & MINI division.

Key Responsibilities:

  • Client Engagement: Welcome clients into our facility, providing them with a seamless experience.
  • Scheduling Management: Organize appointments efficiently in collaboration with the team.
  • Issue Resolution: Address and resolve customer concerns swiftly and effectively.
  • Empathetic Communication: Recognize and cater to the individual needs of each client with understanding.
  • Collaborative Spirit: Work in harmony with colleagues to meet shared objectives.

Required Qualifications:

  • Educational Background: Completed vocational training or relevant experience in a similar field.
  • Customer-Centric Approach: Deliver outstanding service with a focus on client satisfaction.
  • Organizational Skills: Demonstrate strong multitasking capabilities and attention to detail.
  • Technical Skills: Proficient in navigating various software and systems.

What We Offer:

Generous paid time off policy

Attractive salary with holiday and year-end bonuses

Employee discounts on vehicle purchases, maintenance, parts, and accessories

Retirement savings plan and additional benefits

Opportunities for professional growth within a thriving organization

If you are eager to embark on a career in the automotive sector, we encourage you to submit your application, including your availability and salary expectations.

With a diverse portfolio of brands and numerous locations, Wahl-Group stands as a prominent provider of mobility solutions. Employing over 1,000 individuals, we rank among the top automotive dealerships in Germany, representing a variety of esteemed brands.

Join Wahl-Group, a leader in mobility solutions with a longstanding legacy in the automotive field. Become part of a vibrant team committed to excellence.