CRM Project Manager

Vor 4 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland passport Business Engineering GmbH Vollzeit
About the Role

We are seeking a highly skilled CRM Project Manager to join our team at Passport Business Engineering GmbH. As a key member of our organization, you will be responsible for leading CRM and business process optimization projects, ensuring seamless integration with our clients' operations.

Key Responsibilities
  • Lead CRM and business process optimization projects from initiation to delivery, ensuring timely and within-budget completion.
  • Collaborate with cross-functional teams, including IT, sales, and marketing, to design and implement CRM solutions that meet business objectives.
  • Analyze business requirements and develop process improvements to enhance operational efficiency and customer satisfaction.
  • Develop and maintain relationships with key stakeholders, including clients, vendors, and internal teams.
  • Stay up-to-date with industry trends and best practices in CRM and business process optimization.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Minimum 3 years of experience in CRM and business process optimization, with a focus on project management.
  • Proven track record of delivering successful CRM projects, with a focus on customer satisfaction and business outcomes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to analyze complex business problems and develop effective solutions.
  • Proficiency in CRM software, including SAP ABAP/4.
What We Offer
  • A dynamic and collaborative work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including health insurance and retirement plan.
  • The chance to work with a leading company in the food delivery industry, with a focus on innovation and customer satisfaction.

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