Order Management Specialist
vor 1 Monat
Position Overview:
The role involves managing and overseeing the order control process to ensure efficiency and accuracy in customer transactions.
Key Responsibilities:
- Maintain and update relevant information and documentation within IT platforms.
- Facilitate the creation and management of customer orders.
- Track order timelines and handle returns effectively.
- Produce analytical reports focusing on key performance indicators (KPIs) and service level agreements (SLAs).
- Support the implementation of new processes for customer interactions.
Candidate Profile:
- Possession of a completed commercial or technical qualification.
- Strong proficiency in MS Office applications and IT systems.
- Experience with SAP is considered beneficial.
- Exceptional skills in customer service.
- Dependable, detail-oriented, and adaptable.
- Fluent in both German and English languages.
We offer a competitive compensation package along with flexible working arrangements and opportunities for professional growth.
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