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Technical Support Engineer

vor 2 Monaten


Ismaning, Bayern, Deutschland TecAlliance Vollzeit

At TecAlliance, we unite IT and automotive experts to revolutionize the automotive spare parts sector. With a diverse team of over 900 professionals across 140 countries, we take pride in connecting data for 34 leading automotive firms.

Position Overview

We are in search of a proficient IT Engineer to become a part of our global User Support Team. In this position, you will play a crucial role in ensuring that our internal IT services remain accessible and current for our global workforce. Your primary responsibilities will encompass incident and service management, hardware and software setup, as well as knowledge dissemination.

Key Responsibilities:

  • Global Incident and Service Management
  • Management and Installation of IT Hardware
  • Oversight & Maintenance of IT Service Requests
  • Knowledge Dissemination through Service Documentation
  • Assisting with IT Projects

Required Qualifications:

  • Completed education as an IT System Administrator
  • Extensive experience in Microsoft System Administration
  • Expertise in 1st Level Support and Connectivity
  • Familiarity with Scripting and Programming languages is advantageous
  • Outstanding communication and teamwork abilities

Employee Benefits:

Attractive salary and performance bonuses

Company pension plan and insurance coverage

Access to products and repair guidelines

Discounts with various partners

Subsidized meals for on-site personnel

Options for hybrid or fully remote work

Structured onboarding process

30 days of annual leave

Flexible working hours

Focus on results and individual accountability

Company Culture:

Recognized as a Kununu Top Company

Strong emphasis on collaboration and team spirit

Celebratory team events

Support for individuality and agile transformation