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Data Center Operations Lead
vor 2 Monaten
Excelgens Inc. is seeking a highly motivated and experienced Data Center Shift Team Lead/Datacenter Operations Team Lead to join our growing team.
As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient functioning of our data center infrastructure. You will be responsible for overseeing daily operations, troubleshooting technical issues, and leading a team of technicians to maintain optimal system performance.
Responsibilities:
- Act as the primary technical point of contact for site incidents, escalations, and retrofits.
- Lead and mentor a team of data center shift technicians to restore systems to production quickly and efficiently.
- Implement global standards and workflows at the local data center site, ensuring alignment with company vision and best practices.
- Drive process improvements, document best practices, and promote operational excellence through continuous improvement initiatives.
- Manage server upgrades, integration, and automated OS provisioning, addressing network, hardware, and Linux OS issues promptly.
Qualifications:
- Possess extensive experience in data center operations (8+ years) with a deep understanding of server hardware.
- Demonstrate strong leadership skills and the ability to effectively mentor and guide technicians.
- Proficiency in conducting failure analysis, tracking server fleet health, and utilizing IPMI for diagnostics.
- Skilled in administering software tools, resolving real-time deployment issues, and managing Windows Server and WinPE OS environments.
- Experience with Linux PXE services, network troubleshooting, and scripting (PowerShell, Python, Bash) is highly advantageous.
- Preference for candidates with CompTIA A+, Server+, CCENT certifications, and an associate degree in relevant fields.
