Data Center Operations Manager

vor 3 Wochen

Frankfurt am Main, Hessen, Deutschland Microsoft Vollzeit

Job Summary

As a Data Center Operations Manager at Microsoft, you will lead a team of technicians in delivering high-quality data center services. Your expertise in hardware deployments, diagnostics, and decommissions will be crucial in ensuring the smooth operation of our cloud infrastructure.

Key Responsibilities

  • Direct and supervise a team of technicians to ensure compliance with Data Center Services business unit and service-level policies.
  • Provide guidance on installation, deployment, replacement, and post-execution quality check processes.
  • Verify post-execution quality checks have been performed appropriately by technicians and take corrective action as needed.
  • Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams.
  • Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes.

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • Experience directing, supervising, or managing others.

Preferred Qualifications

  • Associate degree in Computer Science or related field and/or equivalent work experience.
  • Experience supporting IT equipment or related technology.
  • Experience working in a production, mission-critical 24x7x365 data center environment.

About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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