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Customer Service Representative: Full-time Position in the Call Center

vor 2 Monaten


Bad Wiessee, Bayern, Deutschland KIRINUS Health GmbH Vollzeit
About KIRINUS Health GmbH

We are a leading healthcare provider in the region, offering a range of medical services, including general medicine, orthopedics, and psychosomatics. With a team of over 900 professionals, we strive to provide exceptional patient care and a supportive work environment.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Receptionist for our KIRINUS Alpenpark Klinik. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients and visitors.

Key Responsibilities
  • Provide exceptional customer service to patients, visitors, and colleagues
  • Manage patient flow, including check-in, check-out, and appointment scheduling
  • Respond to phone calls, emails, and other inquiries in a timely and professional manner
  • Maintain accurate and up-to-date records, including patient information and appointment schedules
  • Collaborate with other departments to ensure seamless communication and coordination
Requirements
  • Previous experience in a customer-facing role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and a healthy work-life balance
  • Access to ongoing training and education programs