Customer Service Manager
vor 4 Wochen
We are seeking a highly skilled Customer Service Manager to join our team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional service and support.
Your Responsibilities
- Respond promptly to customer inquiries, providing quick and friendly replies to emails and phone calls.
- Process replacement orders/refunds, addressing customer issues in a timely and professional manner.
- Monitor and analyze customer reviews on various channels, identifying areas for improvement.
- Collaborate closely with warehouse staff to coordinate orders, stock levels, and deliveries.
Your Profile
- You are fluent in English, Danish, and Swedish, with excellent communication skills.
- You are a strong team player with a solution-driven mindset, able to work in a fast-paced environment.
- You are proactive and take initiative, always aiming for top-quality results.
- You have excellent interpersonal skills, fostering a collaborative and positive atmosphere with clients and colleagues alike.
What We Offer
- A dynamic and diverse team environment, with opportunities for growth and development.
- Extensive onboarding and training to ensure your success in the role.
- Flexible working hours and home office options to maintain a healthy work-life balance.
- A beautiful and modern office in Berlin Schöneberg, with a BVG ticket reimbursement.
- Access to a modern MacBook and other tools to support your work.
- A well-equipped office kitchen with fresh fruit, snacks, and beverages.
- 20% discount in our KoRo online store.
- Regular team events and activities, as well as company parties.
We are looking for a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer service, we encourage you to apply.
-
Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitYour New RoleWe are seeking a highly skilled Customer Service Representative to join our team at Abramo Customer Care. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Italian.Your Key ResponsibilitiesManage all types of inquiries generated via back office activities such as chat,...
-
Customer Service Ambassador
Vor 5 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionAt Workstation Customer Care, we are seeking a skilled and customer-oriented individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with our e-scooter leasing service.Key...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
-
Community Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAs a Community Manager at Workstation Customer Care, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and excellent customer experience. You will be responsible for advising small and medium-sized companies on advertising solutions and...
-
Customer Service Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Bosch Sicherheitssysteme GmbH VollzeitCustomer Service Manager (w/m/div.)Berufliche Herausforderung in einem dynamischen TeamWir suchen einen motivierten und engagierten Kundenbetreuer, der sich für die Sicherheit und den Komfort unserer Kunden begeistert. Als Customer Service Manager werden Sie Teil unseres Teams und unterstützen unsere Kunden bei der Lösung ihrer Sicherheits- und...
-
Customer Service Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Bosch Sicherheitssysteme GmbH VollzeitCustomer Service Manager (w/m/div.)Berufliche Herausforderung in einem dynamischen TeamWir suchen einen motivierten und engagierten Kundenbetreuer, der sich für die Sicherheit und den Komfort unserer Kunden begeistert. Als Customer Service Manager werden Sie Teil unseres Teams und unterstützen unsere Kunden bei der Lösung ihrer Sicherheits- und...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Frequent Flyer CaretakerAt Workstation Customer Care, we are seeking a skilled and empathetic individual to join our team as a Frequent Flyer Caretaker. In this role, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring their experience is seamless and enjoyable.Key Responsibilities:Respond to inbound...
-
Senior Customer Service Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Raisin VollzeitPositionWir suchen einen erfahrenen Senior Customer Service Operations Manager, der sich auf die Weiterentwicklung von Prozessen, Services und Lösungen von Raisin konzentriert.VerantwortlichkeitenAls Schnittstelle zwischen unseren Kunden und uns bringt der Senior Customer Service Operations Manager Impulse zur Weiterentwicklung ein und gestaltet die...
-
Senior Customer Service Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Raisin VollzeitPositionWir suchen einen erfahrenen Senior Customer Service Operations Manager, der sich auf die Weiterentwicklung von Prozessen, Services und Lösungen von Raisin konzentriert.VerantwortlichkeitenAls Schnittstelle zwischen unseren Kunden und uns bringt der Senior Customer Service Operations Manager Impulse zur Weiterentwicklung ein und gestaltet die...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
-
Customer Service Manager
vor 3 Wochen
Berlin, Berlin, Deutschland NoName Ltd VollzeitJob Title: Front Office ManagerAbout the Role:We are seeking a highly skilled Front Office Manager to join our team at NoName Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our front office.Key Responsibilities:Manage the front office team to deliver exceptional customer serviceDevelop and...
-
Senior Customer Service Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Raisin VollzeitPositionWir suchen einen erfahrenen Senior Customer Service Operations Manager, der sich auf den Kundenservice spezialisiert hat. Der Schwerpunkt dieser Position liegt auf dem Datenschutz und dem Mahnwesen.VerantwortlichkeitenAls Schnittstelle zwischen unseren Kunden und uns bringt der Senior Customer Service Operations Manager Impulse zur Weiterentwicklung...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAs a caretaker for our client's frequent flyer program, you will be responsible for providing exceptional customer service in a call center environment. Your primary goal will be to assist frequent flyers in enjoying their club program benefits.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle...
-
Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly skilled and customer-oriented Dutch-speaking customer support specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key ResponsibilitiesVerify the correctness of documents...
-
Community Manager for German Customer Support
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Community Manager for German Customer SupportWe are looking for a Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our clients in Germany.Your Responsibilities:Advise small and medium-sized companies on advertising solutions and...
