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Customer Success Enablement Specialist

vor 2 Monaten


Munich, Bayern, Deutschland comstruct ICT GmbH Vollzeit
Customer Enablement Specialist - comstruct

We are seeking a highly motivated and detail-oriented Customer Enablement Specialist to join our team at comstruct ICT GmbH. As a Customer Enablement Specialist, you will play a crucial role in ensuring our customers have a seamless experience with our construction technology solutions.

  • Coordinate customer inquiries with product and technical teams to resolve issues efficiently.
  • Provide expert support to customers in utilizing our application, ensuring they maximize its potential.
  • Monitor the application periodically to identify areas for improvement and optimize user experience.
  • Analyze transmitted data to gain insights and inform product development.
Requirements

To be successful in this role, you should have a strong academic background and excellent communication skills. Previous experience in customer-facing roles, particularly in the construction industry or B2B SaaS, is highly desirable.

  • Fluency in German and B2 level English proficiency.
  • Ambition and drive to work in a fast-paced startup environment.
Why comstruct?

At comstruct, we value a flat organizational structure, allowing our team members to take ownership and shape their roles. Our competitive salary and benefits package, combined with a beautiful office at Olympiapark in Munich, make us an attractive employer. Regular team events, workations, and business trips to Germany and Switzerland foster a collaborative and dynamic work environment.

  • Competitive salary and benefits package.
  • Beautiful office at Olympiapark in Munich.
  • Regular team events, workations, and business trips.
About comstruct

comstruct is a young construction tech startup founded in 2022. Our team of 4 co-founders from diverse backgrounds aims to automate the procurement process in the construction industry. With a strong focus on innovation and customer satisfaction, we have already secured 10 of the 30 largest construction companies in Germany, Austria, and Switzerland as clients. Our goal is to become the leading construction tech company in the world, driving digitization in the industry.