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Field Technical Engineer for Tire Solutions
vor 3 Monaten
Responsibilities:
- Provide on-site technical assistance primarily within the D-A-CH region for truck and passenger vehicle tires.
- Offer mid-term technical support for additional regions, including Benelux and France.
- Assess and coordinate technical service requirements.
- Address customer complaints and generate detailed inspection reports.
- Organize and execute tire testing sessions with clients.
- Continuously monitor and evaluate product quality feedback.
- Design and implement both internal and external technical training programs.
- Enhance communication regarding complaints, both internally and externally.
- Collaborate closely with the technical service team, sales department, and other specialists.
- Experience in customer service, particularly within the tire sector or related industries.
- Strong interest in technical customer support and a genuine enthusiasm for tires.
- Proficient communication skills in both English and German; knowledge of French is a plus but not mandatory.
- Ability to work methodically and independently.
- Familiarity with MS Office 365 and SAP software.
- Join a motivated team in a contemporary work environment.
- Access to company pension and health insurance plans.
- Flexible working hours with the option for remote work (up to 60%).
- Opportunities for professional development.
- Receive a 13th-month salary.
- Parking facilities available.
Falken Tyre Europe GmbH operates as a prominent subsidiary of one of Japan's leading tire manufacturers, SUMITOMO RUBBER INDUSTRIES LTD. The company is engaged in the marketing and distribution of Falken brand tires across the European replacement and original equipment markets.
We provide a dynamic workplace within an international organization that offers growth potential. You will be part of an engaging team, enjoying excellent social benefits and convenient transport links.
Janette Bellido
Employment Type: Permanent
Work Location: On-site
