CRM & Retention Manager:in (m/w/d) - Customer Loyalty Expert
vor 2 Monaten
We are seeking a seasoned CRM professional to play a pivotal role in our Multi-Brand Group. Your mission will be to enhance Customer Lifetime Value and boost repeat purchase rates. With your expertise in CRM, you will ensure our brands become top-of-mind in their category, leading to increased customer loyalty and retention.
Your Key Responsibilities:- Strategic Campaign Development: Design and optimize automated marketing campaigns to drive customer engagement and loyalty.
- Customer Database Management: Collaborate with the development team to create a customized CRM solution that meets our business needs.
- Data Analysis: Analyze cohort trends and derive actionable insights to inform business decisions.
- Multi-Channel Marketing: Implement and manage CRM initiatives across various channels, including WhatsApp marketing, offline print mailings, and other digital channels.
- Brand Experience: Work closely with the design team to develop branding initiatives that enhance the customer brand experience.
- At least 3 years of CRM experience, preferably in a fast-paced e-commerce environment.
- Extensive experience with CRM software and marketing automation platforms.
- Experience in building and maintaining customer databases and CRM systems.
- Proficiency in additional CRM channels such as WhatsApp and print mailings.
- Ability to interpret data and make informed decisions based on insights.
- Excellent communication and collaboration skills.
- Proactive and solution-oriented mindset.
- A dynamic and performance-driven work culture.
- Regular team events, workshops, and training opportunities.
- Flexible work hours and hybrid work options.
- Opportunities for professional development and growth.
Lyto Brands Group GmbH is a rapidly growing startup dedicated to building leading e-commerce brands for personalized products in Europe. Our team is driven by a passion for excellence and a focus on individuality and quality. With a portfolio of successful brands, we aim to enrich our customers' lives with high-quality, personalized products for their homes.
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe're seeking a seasoned CRM professional to join our team at Lyto Brands Group GmbH. As a CRM & Retention Manager:in, you'll play a crucial role in driving customer loyalty and retention across our multi-brand group. Your mission will be to enhance the Customer Lifetime Value and increase repeat purchase rates. With your expertise and a...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe are seeking a seasoned CRM professional to join our team as a CRM & Retention Manager:in. As a key member of our Multi-Brand Group, you will play a crucial role in driving customer loyalty and retention across our portfolio of brands. Your mission will be to enhance the Customer Lifetime Value and increase repeat purchase rates through your...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe are seeking a seasoned CRM professional to join our team as a CRM & Retention Manager:in. As a key member of our Multi-Brand Group, you will play a crucial role in driving customer loyalty and retention across our portfolio of brands. Your mission will be to enhance the Customer Lifetime Value and increase repeat purchase rates through your...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe're seeking a seasoned CRM professional to join our team at Lyto Brands Group GmbH. As a CRM & Retention Manager:in, you'll play a crucial role in driving customer loyalty and retention across our multi-brand group. Your mission will be to enhance the Customer Lifetime Value and increase repeat purchase rates. With your expertise and a...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe're seeking a seasoned CRM professional to join our team at Lyto Brands Group GmbH. As a CRM & Retention Manager:in, you'll play a pivotal role in driving customer lifetime value and repeat business. With your expertise in data-driven strategies, you'll help our brands become top-of-mind in their categories and foster a loyal customer...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Lyto Brands Group GmbH VollzeitAbout this RoleWe're seeking a seasoned CRM professional to join our team at Lyto Brands Group GmbH. As a CRM & Retention Manager:in, you'll play a pivotal role in driving customer lifetime value and repeat business. With your expertise in data-driven strategies, you'll help our brands become top-of-mind in their categories and foster a loyal customer...
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