Technical Support Specialist

vor 3 Wochen

Fürstenfeldbruck, Bayern, Deutschland Güntner GmbH Vollzeit
Technical Support Customer Claim Handling

Gütner GmbH, a leading global manufacturer of components for refrigeration and air conditioning, is seeking a highly skilled Technical Support Customer Claim Handling professional to join their team.

Your Key Responsibilities:
  • Analyze errors with customers and develop effective solutions
  • Provide technical support to customers, ensuring their needs are met and issues are resolved
  • Participate in projects related to complaints management and suggest improvements
  • Process and document customer claims in a customer-centric manner
Your Skills and Qualifications:
  • Technical apprenticeship in refrigeration/air conditioning or electrical/electronics
  • Strong customer orientation and excellent communication skills
  • Proficiency in MS Office and ERP systems
  • Fluent English language skills, with basic German knowledge a plus
What We Offer:
  • A dynamic and challenging work environment with opportunities for growth
  • Exciting projects with creative freedom and a collaborative team spirit
  • Attractive remuneration package with benefits, bonuses, and a company pension scheme
  • Access to fitness, sports, and health facilities through our partnership with EGYM Wellpass
  • Company bike leasing and other corporate benefits
Join Our Team:

We are looking forward to receiving your application. Your data will be treated confidentially. If you have any questions, please contact Kaühan Brinkwirth.

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