German Speaking Customer Service Representative

vor 12 Stunden

Bremen, Bremen, Deutschland Patrique Mercier Recruitment Vollzeit

{"h1": "German Speaking Customer Care Specialist Opportunity", "p": "At Patrique Mercier Recruitment, we are excited to announce a new opportunity for a German Speaking Customer Care Specialist to join our dedicated team. As the frontline support for our German-speaking customers, you will provide them with the assistance and information they need to ensure a seamless experience.

Responsibilities:
","ul": [{"li": "Provide prompt and effective responses to customer inquiries via phone, email, and live chat"}, {"li": "Offer accurate information about products, services, and processes"}, {"li": "Assist in resolving customer issues and complaints with empathy and professionalism"}, {"li": "Document customer interactions in the CRM system accurately"}, {"li": "Collaborate with team members to improve service delivery"}, {"li": "Stay updated on product knowledge and company policies"}, {"li": "Contribute to team goals and foster a positive working environment"}], "h2": "Requirements", "ul": [{"li": "Fluent in German and English, with excellent verbal and written communication skills"}, {"li": "Experience in customer service or a related field is a plus"}, {"li": "Strong interpersonal skills and a customer-centric attitude"}, {"li": "Ability to think critically and resolve problems efficiently"}, {"li": "Proficient in using computer systems and customer support software"}, {"li": "Ability to manage multiple tasks and meet deadlines"}, {"li": "Detail-oriented with a commitment to high-quality service"}, {"li": "Positive and proactive approach to work"}], "h2": "Benefits", "ul": [{"li": "Private Health Insurance"}, {"li": "Training & Development"}, {"li": "Performance Bonus"}, {"li": "2 Extra Salaries Per Year"}, {"li": "Fully Paid Training"}, {"li": "Great Salary"}, {"li": "Fully Paid Relocation Package (flight, transfer and hotel)"}]

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