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German-speaking Customer Service Representative in Lisbon

vor 2 Monaten


Bremen, Bremen, Deutschland Cross Border Talents Vollzeit
Customer Advisor Opportunity in Lisbon

We are seeking a motivated and customer-focused individual to join our team as a German-speaking Customer Advisor in Lisbon, Portugal.

About the Role

As a German-speaking Customer Advisor, you will be responsible for providing exceptional customer support to our clients via phone, email, and chat channels. Your primary goal will be to promptly and professionally resolve customer inquiries and issues, while also educating customers on product features and services to enhance their satisfaction.

Key Responsibilities
  • Provide outstanding customer support in German to clients in Portugal.
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Educate customers on product features and services to improve their satisfaction.
  • Maintain high standards of service quality and ensure customer happiness.
Requirements
  • Valid work permit in Portugal (residence card or EU ID).
  • Minimum of 1 year of experience as a Customer Supporter (preferred).
  • C1 level proficiency in German and B2 level proficiency in English.
  • Willingness to relocate to Lisbon.
Benefits
  • Competitive salary with language premium.
  • Performance-based bonuses.
  • Comprehensive health insurance.
  • Transportation bonus.
  • Paid training programs.
  • Meal allowance.
  • Relocation bonus of €2500, paid in the first month.

Join our dynamic team in Lisbon and become part of a community dedicated to delivering exceptional customer experiences. Apply now and embark on a rewarding career journey in this beautiful Atlantic city.