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IT Specialist for Application Support and Development
vor 2 Monaten
Position Overview
As an IT Specialist for Application Support and Development at EDG Entsorgung Dortmund GmbH, you will play a crucial role in ensuring the smooth operation of our specialized applications and providing exceptional support to our users.
Key Responsibilities
- Provide independent assistance to users across various levels, addressing inquiries and resolving issues through thorough problem analysis and effective solution implementation.
- Oversee the installation, operation, maintenance, and monitoring of specialized software applications.
- Design, develop, and enhance reports and dashboards to facilitate data-driven decision-making.
- Analyze data structures of upstream systems and create data models that align with our existing Business Intelligence framework, including tools such as Qlik View, Qlik Sense, and NPrinting.
- Gather and analyze requirements to ensure that solutions meet business needs.
- Implement technical adjustments and software solutions as necessary.
- Lead software project implementations from conception to completion.
- Conduct training sessions to empower users and enhance their understanding of applications.
- Manage relationships with external service providers to ensure quality service delivery.
- Coordinate and monitor the expansion of functions and the development of applications.
- Support the procurement process by providing technical insights.
- Design and facilitate program testing in collaboration with relevant departments.
Qualifications
- A bachelor's degree in IT or a completed vocational training as an IT specialist in application development, or equivalent education with relevant experience.
- Proven experience in IT project management and report development; familiarity with Qlik View and/or Qlik Sense is a plus.
- Experience with various software solutions and subsystems.
- Strong understanding of relational database structures (Oracle, MS-SQL).
- Proficient in creating SQL queries.
- Ability to think structurally and solve problems collaboratively, along with strong conceptual, analytical, and communication skills.
- Demonstrated initiative, resilience, teamwork, and a strong sense of responsibility.
- A valid Class B driving license is required.
What We Offer
At EDG Entsorgung Dortmund GmbH, we are committed to creating a sustainable and livable environment. We recognize that achieving our goals requires a strong internal structure built on respect and collaboration. Our mission encompasses significant challenges, from digital transformation to climate protection, and we value meaningful work.
We understand that this journey will require collective effort, and we are dedicated to providing the necessary freedoms and creative opportunities for our employees to thrive.
We prioritize the well-being of our team members, offering a company pension scheme and health promotion initiatives as standard practices.
To foster optimal performance, we provide flexible working models, including annual working time accounts and options for remote work.
