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IT Support Specialist

vor 3 Monaten


Jena, Thüringen, Deutschland Qcells Vollzeit
Position Overview

As an IT Support Specialist, you will be the go-to expert for all matters related to IT assistance, providing comprehensive support across various levels for our entire technological ecosystem.

Key Responsibilities
  • Technical Support: You will manage First, Second, and Third Level support for a range of devices including PCs, laptops, smartphones, and printers, ensuring optimal performance both remotely and on-site.
  • Software Management: Your daily tasks will include the installation and configuration of software applications, conducting requirement analyses, and creating detailed technical specifications along with engaging documentation and training materials.
  • Continuous Improvement: You will have the opportunity to apply your practical knowledge gained in the IT support field, particularly in domain-related topics, within a large, sustainable organization.
Qualifications
  • A completed education with a focus on computer science or a related field.
  • Practical experience in IT support within the last three years.
  • Proficiency in MS Office and foundational knowledge of operating systems.
  • Fluency in both German and English is essential.
What We Offer

Join us in a culture of continuous learning and enjoy a competitive salary on an international scale. Our benefits include:

  • Financial security through company pension plans and accident insurance.
  • Flexible working hours and generous vacation time, including 30 days off.
  • Opportunities for remote work and corporate benefits for online shopping.
  • Health initiatives such as flu vaccinations, massages, and preventive check-ups.
  • Free parking, shuttle services, and affordable, healthy meals in our cafeteria.
  • Support for public transport costs and options for cycling to work.
About Qcells

As a comprehensive provider of clean energy solutions, we supply both private and commercial customers with solar modules and systems, energy storage, and integrated services to ensure access to 100% clean electricity. Our operations in Germany focus on sales and business development, as well as technology and innovation on a global scale.

We look forward to welcoming a dedicated professional to our team who is eager to contribute to our mission of sustainable energy solutions.