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IT Support Specialist
vor 3 Monaten
Location: Bitterfeld-Wolfen OT Thalheim
Reference Number: HQ - 2551
YOUR ROLE:
As a key player in our IT support team, you will take charge of the First, Second, and Third Level Support across our entire IT infrastructure.
Service Desk inquiries will be approached as exciting challenges that you tackle with precision and efficiency.
Whether it’s a PC, laptop, smartphone, or printer, you will expertly manage all devices, ensuring they operate at peak performance, whether remotely or on-site.
Key Responsibilities:
1. Installation and configuration of software applications will be part of your daily routine, ensuring seamless operations while maintaining oversight of client-side network support.
2. You will not only analyze issues but also anticipate future needs. Conducting requirement analyses independently, you will create not just technical specifications but also engaging documentation and training materials, leveraging innovative standards and processes.
YOUR PROFILE:
1. You have successfully completed your education with a focus on computer science or a related field.
2. In your training or within the last three years, you have gained valuable practical experience in IT support, particularly in domain-related topics.
3. You are eager to demonstrate your skills in a large, sustainable organization.
4. You describe yourself as highly curious and enjoy immersing yourself in new structures.
5. You exhibit a goal-oriented and customer-focused work ethic, possess strong communication skills, and enjoy teamwork.
6. Proficiency in MS Office and foundational knowledge of operating systems are essential.
7. Excellent command of both German and English rounds out your profile.
WHAT WE OFFER:
Welcome to a supportive environment with unique onboarding training and personalized integration plans with your dedicated mentor.
Continuous Development and Competitive Compensation: Immerse yourself in a world of ongoing education and enjoy fair compensation at an international level.
Financial Security and Well-being: Benefit from asset-building services, company pension schemes, and accident insurance for your financial peace of mind.
Flexibility and Leisure: Shape your working hours flexibly and enjoy generous vacation days along with the freedom of remote work.
Health Promotion: Your health is our priority - experience flu vaccinations, massages, and preventive check-ups as part of our health program.
Culinary Enjoyment and Convenient Commute: Enjoy free parking in our facility, a shuttle service from the local train station, and affordable, healthy meals in our cafeteria.
Mobility Support: Explore the world with a subsidy for public transport or enjoy cycling with a company bike.
Community Engagement: Join our employee clubs and participate in unforgettable moments and sporting activities at our team events.
Welcome to the Q-Team Together, we don’t just envision a better future; we actively create it.
