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Senior Client Onboarding Manager

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland State Street Vollzeit

About the Role

We are seeking a highly skilled Senior Client Onboarding Manager to join our team at State Street. As a key member of our Collateral Services team, you will be responsible for ensuring a seamless onboarding experience for our clients.

Key Responsibilities

  • Take ownership of onboarding new or changing business for our Collateral Services
  • Guide clients and other stakeholders through the onboarding process
  • Build and maintain strong relationships with clients and other stakeholders
  • Collaborate with internal and external groups to identify and resolve issues
  • Contribute to process improvements and internal projects
  • Work with clients and other parties to ensure a seamless onboarding experience
  • Contribute to the improvement of onboarding processes and procedures
  • Set up clients on our Collateral platform and oversee onboarding steps
  • Support audits, risk assessments, and compliance initiatives

Requirements

  • Strong sense of quality and commitment to client service
  • Strong communication and service orientation skills
  • Ability to work under pressure and meet deadlines
  • Excellent attention to detail and accuracy

Preferred Qualifications

  • Bachelor's and/or Master's degree in business or financial topics
  • At least 4 years of experience in the financial industry, preferably in collateral management, onboarding, and client services
  • Knowledge of financial instruments and regulatory frameworks
  • Proficiency in English and German
  • Strong knowledge of MS Office applications

About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Our Culture

We value diversity, inclusion, and social responsibility. We offer a dynamic, diverse, international, and multicultural working environment with English as the company language. We provide flexible working time, work from home days, pension plan, wellbeing and health programs, group accident insurance, mentoring program, free language classes, personal development possibilities, and a global inclusion program.