IT Support Specialist
vor 3 Wochen
At IPPEN.MEDIA, we're looking for a skilled IT Support Specialist to join our team in Bremen. As a key member of our digital media support team, you'll be responsible for providing top-notch support to our customers, ensuring their digital media experiences are seamless and enjoyable.
Key Responsibilities:- Provide first- and second-level support to customers via email, phone, and Teams
- Coordinate and create tasks for our internal IT team, testing and implementing new solutions
- Maintain accurate customer data, laying the foundation for successful projects
- Resolve customer issues efficiently, ensuring high customer satisfaction
- Take ownership of smaller customer projects, driving them to successful completion
- A leading product portfolio with satisfied customers and excellent growth opportunities
- A dynamic team with a start-up atmosphere, open communication, and a great work-life balance
- A spacious loft office in the Bremer Überseestadt, regular company events, and a generous pension plan
- Flexible, hybrid work models: office plus mobile work
- A completed education in IT or a related field
- Excellent user knowledge of office programs and CRM systems
- Customer-oriented mindset and hands-on approach
- Strong affinity for IT topics and web-based solutions
- Excellent German language skills, with English skills a plus
Are you ready to take our customer support to the next level? If so, we'd love to hear from you and discuss your application.
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