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    {"h1": "Become a Part of Our Crew!", "p": "At Crewmeister, we're on a mission to empower small businesses to thrive in a digital world. We want to help them simplify their employee processes and confidently leave paper behind. As a Junior Customer Care Specialist, you'll be a key part of our team, working closely with our customers to provide top-notch...


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  • Munich, Bayern, Deutschland Crewmeister Vollzeit

    Job DescriptionCrewmeister ist ein dynamisches Team, das Kunden dabei unterstützt, ihre Büros zu digitalisieren. Wir suchen einen Junior Customer Care Specialist, der unsere Kunden unterstützt und unsere Lösung weiterentwickelt.TasksUnsere Kunden sind dir für deinen Support sehr dankbarAls wichtigste Schnittstelle zwischen Kunde und Crewmeister...

Customer Care Specialist

vor 2 Monaten


Munich, Bayern, Deutschland Remote Team Solutions Vollzeit
Overview of the Customer Care Specialist Role

We are seeking a dedicated Customer Care Specialist to serve as the essential link between Remote Team Solutions and our valued clients. This role is pivotal in addressing customer inquiries, concerns, and feedback while prioritizing client satisfaction in every interaction.

Key Qualifications:

  • Flexibility with shift availability and potential office transfers
  • Prior experience in customer service, particularly in a call center environment
  • Ability to thrive under pressure and manage multiple tasks concurrently
  • Proficient in computer operations
  • Fluent in professional English, especially in verbal communication
  • Full availability for interviews
  • Strong teamwork capabilities
  • Effective problem-solving skills and resilience to frustration
  • High School diploma or Bachelor's Degree

Key Responsibilities:

  • Act as the initial point of contact for customers reaching out to the company
  • Accurately input customer data into the database promptly
  • Maintain a courteous and professional demeanor in all customer communications
  • Skillfully handle customer complaints and issues until they are resolved
  • Efficiently manage the order registration system while engaging with customers via phone
  • Ensure confidentiality of all customer information
  • Adhere to company policies to guarantee the highest level of customer satisfaction
  • Follow up on customer orders as necessary