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Senior Manager, Presales Solution Consulting

vor 2 Monaten


Munich, Bayern, Deutschland ServiceNow Vollzeit
About the Role

We are seeking a highly experienced and skilled Strategic Leader to join our team at ServiceNow as a Senior Manager, Presales Solution Consulting. This is a key role that will play a critical part in driving the success of our Technology Workflows business.

Key Responsibilities
  • Partner with the IT Workflow sales specialist leader to co-develop a go-to-market model to drive the area business for the IT Workflow.
  • Recruit, retain, and develop a team of specialists and specialist leaders to drive IT Workflow business productivity and innovation.
  • Define programs for enabling field sales and solution consulting teams to drive IT Workflow sales, adoption, and value proposition.
  • Help develop and contribute to sales campaigns focused on the IT Workflow.
  • Partner with our Global Alliance and Channel organization to build a sell-to, sell-with, and sell-through model.
  • Partner with the Business unit General Managers of the IT Workflow business units to build out a successful roadmap for the coming years.
  • Align as a trusted advisor and strategic team member to both sales and company executives to understand market conditions, customer requirements, and challenges, and assist in strategically planning GTM, solution capabilities, and strategic partnerships.
  • Influence and drive the right value model around pricing and packaging.
  • Establish trusted relationships with product management, marketing, global sales leadership, professional services, and global alliance and channels leaders.
  • Develop clearly defined go-to-market initiatives with key ServiceNow sales, marketing, and business unit leaders to achieve revenue goals. Define key milestones and progress tracking metrics and drive associated operating rigor to 'inspect what we expect.'
  • Build strong relationships with executive leaders in both our customers and partners.
  • Drive a customer success focus and a win-as-a-team culture.
Requirements
  • 5+ years' experience in building or leading pre-sales/professional services organizations – partner-aligned organizations are preferred.
  • 7+ years' experience of standard approaches to coaching, mentoring, and managing a team of senior-level professionals.
  • Strong leadership presence and record of accomplishment of consistent quota attainment and overachievement with the ability to collaborate and influence in a 'Win as a Team' environment.
  • Strong people management skills with a passion for coaching and developing others to their highest potential exceeding EVS (Employee Voice Survey) scores in line or above company averages.
  • Proven ability in managing complex sales cycles from start to finish with a record of accomplishment of successful revenue attainment.
  • Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within an organization.
  • Experience in developing a strong customer network.
  • Experience working collaboratively with product management, product marketing, and product development.
  • The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment.
  • A passion for evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition.
  • A self-starter who will take the initiative to develop programs for enablement and growth.
  • A high degree of passion, energy, drive, and willingness to travel 25% of the time.
  • Fluency in German and English.