Technical Support Professional
vor 1 Woche
About FERCHAU GmbH
FERCHAU GmbH is a leading provider of IT services and solutions, dedicated to delivering innovative and technology-driven solutions to our clients. We are a dynamic and ambitious team, passionate about pushing the boundaries of what is possible in the world of technology.
Job Summary
We are seeking a highly motivated and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and applications are running smoothly and efficiently.
Key Responsibilities
- Technical Support
- Provide technical support and assistance to clients via phone, email, and on-site visits
- Troubleshoot and resolve technical issues with IT systems and applications
- Install, configure, and maintain software and hardware
- System Administration
- Administer and maintain IT systems and applications, including user accounts, permissions, and access controls
- Monitor and analyze system performance, identifying areas for improvement and implementing solutions
- Communication and Collaboration
- Communicate effectively with clients, stakeholders, and team members to ensure seamless delivery of services
- Collaborate with cross-functional teams to identify and implement process improvements
Requirements
- Education and Experience
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in IT support and system administration
- Skills and Knowledge
- Strong technical skills in IT systems and applications, including Windows, Linux, and cloud-based platforms
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- Collaborative and Dynamic Work Environment
How to Apply
If you are a motivated and experienced IT Support Specialist looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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