Service Technician
Vor 5 Tagen
About the Role:
We are seeking a highly skilled Service Technician to join our team at Planet intelligent systems GmbH. As a key member of our technical support team, you will be responsible for providing exceptional IT support to our customers.
Key Responsibilities:
- Provide technical support to customers via remote access and on-site visits
- Analyze and resolve technical issues in a timely and efficient manner
- Install and configure software and hardware at customer sites
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to resolve complex technical issues
Requirements:
- Strong technical knowledge of Windows operating systems, Linux, and Microsoft Office
- Experience with network technology and configuration of network drives and printers
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to the latest technical tools and resources
Language: English (en-US)
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