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Customer Support Specialist

vor 2 Monaten


Mülheim, Nordrhein-Westfalen, Deutschland Cho Time Vollzeit

Cho Time is seeking a dedicated and enthusiastic Customer Support Specialist to join our growing team. As a Customer Support Specialist, you will be the primary point of contact for our valued customers, providing exceptional service and support.

In this role, you will handle a variety of customer inquiries, ensuring their needs are met promptly and efficiently. You will also play a key role in resolving issues and building strong relationships with our clientele.

Responsibilities:
  • Respond to incoming customer calls and emails in a timely and professional manner.
  • Provide clear and concise information about our products and services.
  • Process contract agreements and manage customer data accurately.
  • Identify and resolve customer issues effectively, ensuring their satisfaction.
  • Contribute to a positive and collaborative team environment.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Fluency in written and spoken German.

We offer a dynamic and rewarding work environment with opportunities for growth and development. If you are passionate about customer service and thrive in a fast-paced setting, we encourage you to apply