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IT Support Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland AITIVA GmbH Vollzeit
Job Title: IT Support Specialist

Company Overview:

AITIVA GmbH is a forward-thinking and innovative staffing agency with a vast network and years of experience in the industry.


Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and internal stakeholders.


Key Responsibilities:
  • Provide technical support for hardware and software issues via phone, email, and remote assistance
  • Perform system operations in a Windows environment, including troubleshooting and resolving technical issues
  • Manage ticket system for incident reporting, analysis, resolution, and documentation
  • Assist with user management in Active Directory and other IT systems
  • Support internal IT projects and initiatives

Requirements:
  • Completed IT-related training or equivalent qualification
  • Good knowledge of Microsoft client operating systems and experience with Windows Server 2012R2 or 2016
  • Strong communication and analytical skills
  • Independent and customer-oriented work ethic
  • Excellent hardware and software knowledge
  • Good command of English is a plus

What We Offer:
  • Exciting work environment with renowned clients
  • Personalized support and open communication
  • Competitive salary with additional benefits like travel allowance, training opportunities, certifications, and more
  • Opportunities for career development and growth