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Customer Service Representative

vor 2 Monaten


Mönchengladbach, Nordrhein-Westfalen, Deutschland Cho-Time Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Callcenter Agent. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our clients, promoting our products and services, and driving business growth.

Key Responsibilities
  • Provide top-notch customer service to our clients via phone and other communication channels
  • Offer expert advice and guidance on our mobile and DSL products and services
  • Process new orders and manage customer relationships
  • Maintain accurate and up-to-date customer and contract data
  • Develop and maintain a strong customer base
What We're Looking For
  • A passion for working with people and delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • Strong technical skills, including proficiency in PC software and systems
  • Able to learn quickly and adapt to new situations
  • Fluency in German language, both spoken and written
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including a competitive salary and benefits
  • A fun and collaborative team culture
  • Professional development opportunities and training
  • A chance to be part of a successful and innovative company