Customer Service Representative

vor 2 Wochen

Hamburg, Hamburg, Deutschland DG timework GmbH Vollzeit
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Kundenbetreuer (m/w/d) im Bereich Inkasso in Hamburg.

This is a challenging and rewarding opportunity for a customer-focused individual to work with a reputable and established company, DG timework GmbH, with over 16 years of experience in the staffing industry.

Key Responsibilities
  • Provide exceptional customer service and support to clients in the debt collection process.
  • Develop and maintain strong relationships with clients to ensure timely and effective resolution of debt collection issues.
  • Utilize strong communication and negotiation skills to resolve disputes and achieve mutually beneficial outcomes.
  • Stay up-to-date with industry developments and best practices to ensure compliance with regulatory requirements.
  • Collaborate with internal teams to ensure seamless communication and efficient processing of debt collection activities.
Requirements
  • Relevant education and experience in a related field, such as banking, finance, or customer service.
  • Proven track record of success in customer-facing roles, with a strong focus on communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Excellent written and verbal communication skills, with proficiency in German language.
  • Additional language skills are a plus.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a team of experienced professionals.
  • The opportunity to work with a reputable and established company, with a strong reputation in the industry.

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