Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Köln, Nordrhein-Westfalen - CosmosDirekt
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Customer Service Representative
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Customer Service Representative
vor 2 Monaten
About Us
CosmosDirekt is a leading insurance company in Germany, offering a wide range of products and services to its customers. As a part of the international Generali Group, we are committed to providing excellent customer service and support.
The Job
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Cologne office. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers and partners, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide expert advice and guidance to customers on insurance products and services
- Handle customer inquiries and complaints in a professional and timely manner
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Develop and maintain strong relationships with customers and partners
- Stay up-to-date with industry trends and regulatory requirements
Requirements
- Relevant education and experience in insurance or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and other relevant software
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
