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Sales Operations Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland dentsu Vollzeit

About Dentsu

Dentsu is a global media and digital marketing agency that helps brands navigate the complexities of the modern marketing landscape. With a presence in over 145 countries, Dentsu is a leader in the industry, known for its innovative approach to marketing and its commitment to delivering results-driven solutions.

About the Role

We are seeking a highly skilled Sales Operations Specialist to join our team in a part-time capacity. As a Sales Operations Specialist, you will play a critical role in supporting our sales teams by providing data-driven insights, process improvements, and exceptional customer service.

Key Responsibilities

  • Prepare and improve reports and dashboards to support business decision-making
  • Ensure data quality by reviewing CRM data and identifying areas for improvement
  • Provide proactive data support to management and contribute to the definition of future business strategy
  • Own the end-to-end process of tracking the sales funnel and design new business processes to improve sales efficiency
  • Support the commercial organization by providing CRM system user support and resolving technical issues

Requirements

  • Bachelor's or Master's degree in Business Administration or a related field
  • At least 3 years of experience in a back-office or detail-oriented role, preferably in finance, banking, or commercial operations
  • Previous experience in an IT company or large organization is a plus
  • Strong knowledge of CRM systems, particularly Salesforce, and experience with data analysis and reporting
  • Excellent communication and customer service skills, with the ability to work effectively in a team environment
  • Fluency in German and English languages

What We Offer

  • Extensive onboarding and training program to ensure a smooth transition into the role
  • Monthly updates and team events to foster a sense of community and collaboration
  • Flexible working hours and remote work options to support work-life balance
  • Opportunities for professional growth and development, including training and language courses
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off