Operations Specialist

vor 1 Tag

Frankfurt am Main, Hessen, Deutschland Wolt Vollzeit
Join Wolt's Operations Team

We're looking for a highly motivated and organized individual to join our Operations team as an Operations Specialist. As a key member of our team, you will be responsible for ensuring the smooth operation of our delivery service in Central Germany.

Key Responsibilities
  • Onboard and retain a high number of happy courier partners on our platform.
  • Develop and implement strategies to improve delivery efficiency and customer satisfaction.
  • Work closely with the Operations Manager and team to plan and execute expansion of the delivery area.
  • Manage courier supply scheduling and daily supply.
  • Hold regular meet-ups with courier partners and manage off-boardings.
  • Oversee the management of courier partner gear inventory.
Requirements
  • Excellent communication and team motivation skills.
  • Ability to think analytically and use tools like Google Sheets or Microsoft Excel.
  • Leadership skills and a willingness to support team members and couriers.
  • Fast learner with attention to detail and a can-do attitude.
  • Flexibility in terms of working hours, including occasional weekends.
  • Fluency in English and German.
About Wolt

Wolt is a fast-paced startup that operates in multiple cities. Our operations team is the heart and soul of the company, and we're looking for someone who is passionate about getting things done and solving problems daily.

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