Aktuelle Jobs im Zusammenhang mit Service Operations Manager - Aachen, Nordrhein-Westfalen - m3connect GmbH
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Global Facility Operations Manager
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Global Facility Operations Manager
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Global Facility Manager
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitAbout the RoleWe are seeking a highly skilled Global Facility Manager to join our team at Utimaco. As a key member of our operations team, you will be responsible for managing the technical and administrative aspects of our building operations, including building technology.Your ResponsibilitiesPlan, oversee, and administer the facilities and grounds,...
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Global Facility Manager
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People Operations Manager
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People Operations Manager
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People Operations Manager
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Aachen, Nordrhein-Westfalen, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking a highly skilled People Operations Manager to join our portfolio company in Aachen, Germany. As the first point of contact for all People Operations-related queries, you'll provide prompt and accurate responses, ensuring clear communication and understanding of our People policies and procedures.In this role, you'll act as a...
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Network Architect
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Generali Operations Service Platform S.r.l. VollzeitTransforming Generali Operations with Digital ExcellenceThe Generali Operations Service Platform (GOSP) is a cutting-edge digital infrastructure that empowers the Generali Group to optimize its services, enhance quality, and unlock synergies. As a joint venture partner, Accenture provides expertise to drive transformation, innovation, and scaling.GOSP...
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Global Facility Operations Manager
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitJob SummaryWe are seeking a highly skilled Global Facility Manager to oversee the technical and administrative aspects of our building operations, including building technology. The ideal candidate will have a strong background in facility management, with experience in leading new construction projects and corporate relocations. They will be responsible for...
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Service Manager TI Gateway
vor 1 Monat
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Service Manager TI Gateway
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland Worldline VollzeitThe OpportunityWorldline, a leading provider of payment and transactional services, is seeking a skilled Service Manager to join its team in Aachen, Germany. With over 15 years of experience in developing solutions for the German health card, electronic patient file, and telematics infrastructure, we are looking for a technical expert to plan, support, and...
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Digital Transformation Expert
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Global Facility Manager
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitAbout the RoleWe are seeking a highly skilled and experienced Global Facility Manager to join our team at Utimaco. As a key member of our operations team, you will be responsible for managing the technical and administrative aspects of our building operations, including building technology.Key ResponsibilitiesManage and oversee the technical and...
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Global Facility Manager
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitAbout the RoleWe are seeking a highly skilled and experienced Global Facility Manager to join our team at Utimaco. As a key member of our operations team, you will be responsible for managing the technical and administrative aspects of our building operations, including building technology.Key ResponsibilitiesManage and oversee the technical and...
Service Operations Manager
vor 3 Monaten
We are seeking a proactive and committed Service Operations Manager to oversee and enhance the service delivery of our cutting-edge WiFi solutions tailored for the aviation sector. In this pivotal position, you will play a crucial role in ensuring the service excellence and reliability that our esteemed clients demand.
Your Responsibilities:- Client Satisfaction: Guarantee client satisfaction in the dynamic intersection of aviation (airlines) and telecommunications.
- Primary Liaison: Act as the main point of contact for service inquiries from our clients and associated airlines.
- Incident Oversight: Swiftly identify and relay incidents to mitigate operational interruptions.
- Request Analysis: Evaluate and prioritize incoming service requests to effectively coordinate teams and resources for prompt resolution.
- Strategic Support: Assist the product manager in strategic initiatives to continually enhance our service offerings in the aviation industry.
- Ongoing Monitoring: Conduct continuous assessments of system performance, generate SLA reports, and analyze platform metrics to proactively identify weaknesses and areas for improvement.
- Collaboration Meetings: Organize and engage in comprehensive troubleshooting meetings with relevant stakeholders.
- Proactive Approach: Strong analytical and problem-solving capabilities with an emphasis on thorough documentation.
- Relevant Experience: Background in system monitoring and analysis, along with expertise in managing system logs.
- Technical Acumen: Proficiency in SLA reporting, service enhancement analysis, and hardware and license management.
- Communication Proficiency: Effective communication skills for client interactions, stakeholder engagement, and leading troubleshooting discussions.
- Technical Expertise: Familiarity with Linux and a solid understanding of system workflows within a platform.
- Educational Credentials: Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Language Proficiency: Fluent in both German and English for effective internal and external communication.
- Dynamic Work Environment: An agile workplace with a welcoming culture and an open-door policy.
- Generous Vacation: 30 days of vacation along with special leave options.
- Extended Breaks: Longer breaks through our Long-Term Leave Account.
- Flexible Hours: Adaptable working hours with the possibility of remote work up to 2 days a week.
- Growth Opportunities: Personal and professional development prospects.
- Office Amenities: Enjoy in-office perks such as Vitamins & drinks, Candy Bar, Billiards & Foosball, and a Fitness Room.
- Long-Term Employment: Permanent position for sustained collaboration.
- Financial Benefits: Contributions to a company pension scheme (bAV) and other financial incentives.
- Team Engagement: Opportunities for team building and team events.
- JobRad Leasing: Option for JobRad leasing.
- Childcare Support: Assistance for childcare with a potential childcare allowance.
- Customized IT Equipment: Tailored IT equipment based on your requirements.
- Innovative Environment: Your ideas and innovations are always valued.
- Collaborative Team: Join a team of highly motivated colleagues who are passionate about collective development.
Since our inception, we have evolved into one of the leading Wireless Internet Service Providers in Europe. As a technological frontrunner, we operate in multiple locations and deliver wireless internet access with adaptable network designs, integrating various services such as Digital Signage, Guest Infotainment Systems, VoIP, VoD, and Location-Based Services for clients across Hospitality, Fairs & Conventions, Finance, Retail, Healthcare, and Transportation sectors.
