Cadillac City Sales Advisor

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland General Motors Vollzeit
Job Title: Cadillac City Sales Advisor

This is an exciting opportunity to join our team as a Cadillac City Sales Advisor, where you will play a key role in guiding potential electric vehicle customers and the general public in their exploration journey. As a member of our team, you will have the chance to work in a unique and dynamic local atmosphere, while enjoying the full resources and backing of General Motors, including ongoing professional development support.

About the Role:
  • Provide prompt and knowledgeable advice to customers
  • Advise customers on all aspects of the Cadillac ownership and convert them into sales by conducting test drives, helping them select the right product configuration and purchase option
  • Become key point of contact for all questions related to the Cadillac ownership cycle
  • Develop a deep understanding of product features, sales and service processes
  • Contact prospective buyers via all means of communication and provide the highest level of courtesy by applying a customer-centric, quality mindset
  • Achieve sales and customer satisfaction goals in line with Cadillac's KPIs to meet strategic milestones for business growth
  • Mentor, onboard and coordinate junior levels, interns and external promoter staff
  • Schedule and prepare customer deliveries in coordination with vehicle admin. team
  • Attend local events to increase brand awareness and grow sales
  • EU wide delivery, event and pop-up support
Requirements:
  • Exceptional people skills including strong oral and written communication, empathy, and active listening ability
  • Driver's license (clean record)
  • 4-6 years of automotive, premium/luxury retail sales or hospitality experience
  • Willingness to work on weekends, flexibility is key
  • Passion for EVs, GM's/Cadillac's products
  • Fluent in German and English language skills
About General Motors:

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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