Cadillac Sales Ambassador

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland General Motors Vollzeit

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Cadillac Sales Ambassador. As a key member of our sales team, you will play a pivotal role in shaping the future of automotive sales and service at our Cadillac City store.

Key Responsibilities

  • Welcome and engage with customers, providing exceptional service and building strong relationships.
  • Provide expert product knowledge and consultation to customers, highlighting the features and benefits of our luxury vehicles.
  • Capture and qualify leads, ensuring a seamless customer experience from initial contact to sale.
  • Ensure the showroom is always presented to the highest standards, reflecting the Cadillac brand's reputation for excellence.
  • Schedule and conduct test drives, providing customers with a comprehensive and enjoyable experience.
  • Provide first-level customer support, addressing any queries or concerns in a timely and professional manner.
  • Offer basic consultation on financial solutions, including leasing and loan options.
  • Assist customers with on-site ordering, guiding them through the digital customer journey.
  • Identify areas for improvement in our sales processes and workflows, reporting back to the team.
  • Support EU-wide delivery, event, and pop-up initiatives, promoting the Cadillac brand and products.

Requirements

  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Fluent German and English language skills, with the ability to communicate effectively in both languages.
  • Valid driver's license and a clean driving record.
  • At least 2 years of experience in automotive, premium, or luxury retail, or a related field.
  • Flexibility to work weekends and adapt to changing priorities.
  • Passion for electric vehicles and the Cadillac brand.

About General Motors

At General Motors, we are committed to creating a world with Zero Crashes, Zero Emissions, and Zero Congestion. We strive to be the most inclusive company in the world, fostering a culture of diversity, equity, and inclusion. Our Work Appropriately philosophy supports our foundation of inclusion, providing employees with the flexibility to work where they can have the greatest impact on achieving our goals.

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