Client Relations Specialist
vor 4 Wochen
Location: Langenhagen
Employment Type: Full-time
We are seeking a dedicated Client Relations Specialist (m/w/d) for our esteemed client in Langenhagen.
This position is a DIRECT PLACEMENT -> no temporary employment involved.
Join RASANT - a trusted choice for over 30 years, offering you a stable and secure work environment.
YOUR RESPONSIBILITIES:
- Ensure availability for customer inquiries (Inbound)
- Track and manage complex customer requests (economic, medical first-level support) until resolution and documentation
- Coordinate cross-functional customer processes, including communication and information dissemination to all involved parties
- Continuously monitor customer data quality within the CRM system
- Assist in outbound campaigns and direct marketing initiatives, such as providing information on service offerings, special sales promotions, product launches, and vacancy management
- Act as a point of contact for designated clients
- Record and oversee order entries from various sources
- Process returns and manage credit note creation
YOUR QUALIFICATIONS:
- Successfully completed vocational training as a PTA or equivalent as per §75 AMG
- Strong service orientation and excellent communication skills
- Ability to think cross-functionally and customer-focused
- High adaptability and willingness to learn
- Team player
- Proficient in CRM systems and MS Office
YOUR BENEFITS WITH OUR CLIENT:
- Work in a fantastic team environment
- Stable and secure employment
- Attractive compensation package
- Flexible working hours with a 37.5-hour work week
- DIRECT PLACEMENT - no temporary employment
RASANT Personal-Leasing GmbH
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