Client Relations Specialist

vor 4 Wochen


Langenhagen, Niedersachsen, Deutschland RASANT Personal-Leasing GmbH - Hannover Vollzeit
Client Relations Specialist (m/w/d)


Location: Langenhagen

Employment Type: Full-time



We are seeking a dedicated Client Relations Specialist (m/w/d) for our esteemed client in Langenhagen.

This position is a DIRECT PLACEMENT -> no temporary employment involved.

Join RASANT - a trusted choice for over 30 years, offering you a stable and secure work environment.

YOUR RESPONSIBILITIES:
  • Ensure availability for customer inquiries (Inbound)
  • Track and manage complex customer requests (economic, medical first-level support) until resolution and documentation
  • Coordinate cross-functional customer processes, including communication and information dissemination to all involved parties
  • Continuously monitor customer data quality within the CRM system
  • Assist in outbound campaigns and direct marketing initiatives, such as providing information on service offerings, special sales promotions, product launches, and vacancy management
  • Act as a point of contact for designated clients
  • Record and oversee order entries from various sources
  • Process returns and manage credit note creation


YOUR QUALIFICATIONS:
  • Successfully completed vocational training as a PTA or equivalent as per §75 AMG
  • Strong service orientation and excellent communication skills
  • Ability to think cross-functionally and customer-focused
  • High adaptability and willingness to learn
  • Team player
  • Proficient in CRM systems and MS Office


YOUR BENEFITS WITH OUR CLIENT:
  • Work in a fantastic team environment
  • Stable and secure employment
  • Attractive compensation package
  • Flexible working hours with a 37.5-hour work week
  • DIRECT PLACEMENT - no temporary employment


RASANT Personal-Leasing GmbH



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