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German Speaking Customer Service Representative

vor 2 Monaten


Mönchengladbach, Nordrhein-Westfalen, Deutschland Speakit Jobs Vollzeit
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a German-speaking Customer Service Representative.

This role involves providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

As a Customer Service Representative, you will be responsible for:

  • Managing customer interactions and resolving issues in a timely and professional manner
  • Providing accurate and complete information to customers
  • Identifying and assessing customer needs to achieve satisfaction
  • Recording customer interactions and processing customer accounts
  • Going the extra mile to engage customers and build strong relationships

Requirements for this role include:

  • Fluent in German
  • English proficiency at B2 level
  • Strong communication and active listening skills
  • Ability to multitask, prioritize, and manage time effectively
  • Exceptional problem-solving skills and ability to handle various personalities
  • Adaptability and teamwork

We offer a competitive salary, performance-based bonus, and a range of benefits, including:

  • Competitive salary
  • Performance-based bonus
  • Training completion bonus
  • Employment bonus after 3 months
  • Relocation assistance
  • Remote work option available for residents of Greece
  • Health package
  • Provided equipment
  • Paid training and development opportunities
  • Multicultural and modern work environment