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vor 1 Monat
Karlsruhe, Baden-Württemberg, Deutschland Chrono24 VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care & Support Manager. As a key member of our customer relations team, you will be responsible for providing exceptional support to our customers from around the world.Key ResponsibilitiesRespond to customer inquiries via phone and email, providing...
Customer Service Representative
vor 2 Monaten
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer relations team, you will be responsible for providing exceptional support to our clients from around the world.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and guidance to clients on our luxury watch marketplace.
- Work closely with our sales team to ensure seamless customer experiences.
- Develop and maintain strong relationships with clients to drive repeat business and referrals.
- Stay up-to-date on product knowledge and industry trends to provide expert advice to clients.
Requirements
- Strong communication and interpersonal skills.
- Excellent problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong product knowledge and understanding of the luxury watch industry.
- Fluency in English and German, both written and spoken.
What We Offer
At Chrono24, we believe in creating a diverse and inclusive work environment that values individuality and promotes growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
Join Our Team
