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Customer Service Representative

vor 2 Monaten


Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit
We are seeking a Customer Service Representative to join our team at Nothelle Call Center Services GmbH

About the Role:

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues in a timely and professional manner.



Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and key performance indicators
  • Participate in ongoing training and development to improve customer service skills and knowledge


What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional growth
  • A collaborative and team-oriented work environment


Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office


Work Environment:

Nothelle Call Center Services GmbH is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional customer service and support to our clients. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth.



What We Expect:

  • A high level of customer service skills and knowledge
  • Ability to work in a team environment and collaborate with internal teams
  • Excellent communication and interpersonal skills
  • Ability to meet or exceed customer satisfaction targets and key performance indicators
  • Basic computer skills and proficiency in Microsoft Office


If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.