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Corporate Receptionist
vor 4 Wochen
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Corporate Receptionist
vor 4 Wochen
Berlin, Berlin, Deutschland JLL VollzeitAbout the RoleThe Workplace Experience Ambassador team at JLL are responsible for delivering exceptional visitor experiences across our internal and external spaces. As a key member of this team, you will provide a warm and welcoming environment for our clients, partners, and employees, ensuring that every interaction leaves a lasting impression.Key...
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Receptionist (f/m/d) - Hotel Host
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Receptionist (f/m/d) - Hotel Host
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Corporate Receptionist
vor 1 Monat
Berlin, Berlin, Deutschland JLL VollzeitAbout the RoleThe Workplace Experience Ambassador team at JLL is responsible for delivering exceptional visitor experiences across our internal and external spaces. As a key member of this team, you will be the face of our organization, providing a warm and welcoming experience for our clients, partners, and employees.Key ResponsibilitiesTake ownership of...
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Corporate Receptionist
vor 1 Monat
Berlin, Berlin, Deutschland JLL VollzeitAbout the RoleThe Workplace Experience Ambassador team at JLL is responsible for delivering exceptional visitor experiences across our internal and external spaces. As a key member of this team, you will be the face of our organization, providing a warm and welcoming experience for our clients, partners, and employees.Key ResponsibilitiesTake ownership of...
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Receptionist (f/m/d) - Hospitality Expert
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Berlin, Berlin, Deutschland Meininger Hotels VollzeitReceptionist (f/m/d)About the RoleWe are seeking a highly motivated and customer-focused Receptionist to join our team at MEININGER Hotel Berlin Alexanderplatz. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key...
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Receptionist (f/m/d) - Hospitality Expert
vor 2 Monaten
Berlin, Berlin, Deutschland Meininger Hotels VollzeitJob SummaryWe are seeking a highly skilled and enthusiastic Receptionist (f/m/d) to join our team at MEININGER Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesAct as a host and create memorable stays for our...
Corporate Receptionist
vor 2 Monaten
About the Role
The Workplace Experience Ambassador team at JLL are responsible for delivering exceptional customer service to internal and external visitors. As a key member of the team, you will be the face of JLL, providing a warm and welcoming experience to all who enter our premises.
Key Responsibilities
- Take ownership of the internal and external visitor experience, ensuring all interactions leave a positive and memorable impression.
- Deliver core front of house services, including sign-in, badging, luggage, lost and found, and deliveries.
- Receive, direct, and relay telephone, email, and other queries via front of house.
- Greet, assist, and direct candidates, new hires, visitors, and the general public appropriately.
- Continually monitor onsite events to ensure visitor experience is personalized and optimized.
- Proactively contribute to maintaining the highest standards of presentation and functionality across front of house and meeting and event areas.
- Undertake physical setup of meeting and event spaces, adhering to team guidelines and EHS considerations.
- Monitor meeting room environments, including furniture, signage, equipment, temperature, fabric, and consumables.
- Create and maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems.
- Develop a high awareness of local area services, such as shops, restaurants, hotels, and transport, to support customers.
- Daily liaison with one-team partners, including security and janitorial teams, on the coordination of meetings and events.
- Provide timely, accurate, and personalized responses to meetings and events inquiries.
- Work flexibly in different settings as part of the team.
- Coordinate the daily updating of room booking displays in line with local and regional processes.
- Support and cover other facilities team services as required.
Requirements
- Experience in reception, concierge, or related fields.
- Previous catering or hospitality experience is desirable.
- Excellent people skills and ability to interact with a wide range of client staff and demands.
- Previous experience working within a high-profile corporate environment.
- Facilities Management exposure would be beneficial.
- Fluency in English and local language.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Very high attention to detail.
- Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.
- Ability to maintain professionalism at all times and be an ambassador of the team.
- Excellent team player with a willingness to go above and beyond for each other.
About JLL
JLL is a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.
What We Offer
- You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe.
- Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.
- Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
