Imaging Solutions Team Lead

Vor 7 Tagen

Berlin, Berlin, Deutschland Wolt Vollzeit

Wolt is a technology company that makes it incredibly easy to discover the best restaurants, grocery shops, and other local businesses and have them delivered to your home or office. To make this possible, Wolt develops a wide range of technologies, from the local commerce platform to retail software and financial solutions, and operates its own grocery shops under the Wolt Market brand.

Your job will be to challenge how we work with imaging solutions and support our partners with improving our processes, tooling, and using data to support your intuition and evaluate results. You will ensure your team performs by providing tools, sparring, and coaching your team. You will form a strong communications loop with the Restaurant Onboarding team, who will supply you with a stream of tasks to complete.

Key Responsibilities:

  • Team Leadership: Lead and inspire a functional team of imaging coordinators both in terms of daily performance and personal development.
  • Performance Management: Monitor and manage core KPIs of your team, including:
    • Understanding and further improving current imaging processes.
    • Cooperating closely with Onboarding, Account Management, Partner Operations, and Vendor Operations teams.
  • Cross-Functional Collaboration: Collaborate with other departments, such as Restaurant Onboarding, Account Management, Partner Operations, and Vendor Operations to address customer issues and drive improvements.
  • Reporting and Insights: Generate regular reports and insights on pacing against OKRs, team performance, and KPIs to senior management, offering actionable recommendations for continuous improvement.
  • Compliance: Ensure that all processes and activities adhere to relevant industry regulations and compliance standards.

Requirements:

  • Experience from using analytics platforms or strong Excel skills.
  • Fluent in English and German languages (it does not have to be native German, but you should be able to communicate in German effortlessly).

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