Customer Support Specialist

vor 1 Tag


Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit
Job Summary

Cinemo is seeking a highly skilled Customer Support Engineer to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver successful projects on time, within scope, and to the highest quality standards.

Key Responsibilities
  • Manage small-scale customer projects and contribute to complex ones, ensuring timely delivery and customer satisfaction.
  • Provide first-line technical support to customers, analyzing and resolving issues related to our products.
  • Act as a technical interface between customers and internal departments, gathering and communicating customer needs.
  • Develop and maintain a deep technical understanding of our products to autonomously address customer technical needs.
  • Contribute to the enrichment of our online knowledge database, creating valuable resources for customers and internal team members.
Requirements
  • College degree or equivalent in a relevant field.
  • Strong understanding of software engineering processes and complex technical issues.
  • Significant experience in an Engineer role, with a focus on project management and customer support.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Proficiency in English and a willingness to work in a multicultural environment.
About Cinemo

Cinemo is a global leader in the development of innovative infotainment products. Our award-winning solutions are designed to deliver exceptional digital media experiences across various industries and devices. With a strong history of industry firsts and a global team of 300+ innovators, we are committed to accelerating time to market and reducing TCO for our clients.



  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled Customer Support Specialist / Technical Project Manager to join our Customer Project Management department. As a key member of our team, you will be responsible for delivering exceptional customer support and managing small-scale customer projects.Key ResponsibilitiesCustomer Support: Provide technical support to...


  • Karlsruhe, Baden-Württemberg, Deutschland Chrono24 Vollzeit

    Position: Customer Care Specialist At Chrono24, we are dedicated to delivering exceptional service to watch enthusiasts across the globe. Our mission is to ensure that every customer enjoys a seamless buying experience. As a Customer Care Specialist focusing on Spanish-speaking clients, you will address inquiries related to our luxury watch marketplace....


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver exceptional support and ensure the successful implementation of our digital media products.Key ResponsibilitiesProject Management: Manage...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver exceptional support and ensure the successful implementation of our digital media products.Key ResponsibilitiesProject Management: Manage...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver exceptional support and ensure the successful implementation of our digital media products.Key ResponsibilitiesProject Management: Manage...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our Customer Project Management department. As a key member of our team, you will work directly with our customers to successfully enable our CORE and CARS products on their Android and other Automotive platforms.Key ResponsibilitiesManage small-scale customer...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our Customer Project Management department. As a key member of our team, you will work directly with our customers to successfully enable our CORE and CARS products on their Android and other Automotive platforms.Key ResponsibilitiesManage small-scale customer...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver successful projects and provide technical support.Key ResponsibilitiesProject Management: Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver successful projects and provide technical support.Key ResponsibilitiesProject Management: Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Job SummaryCinemo is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver exceptional support and ensure the successful implementation of our digital media products.Key ResponsibilitiesProject Management: Manage...


  • Karlsruhe, Baden-Württemberg, Deutschland Chrono24 Vollzeit

    Position Overview At Chrono24, we are dedicated to delivering exceptional service to watch enthusiasts across the globe. As a Customer Care Specialist focused on Spanish-speaking clients, you will address inquiries related to our luxury watch marketplace. Your ability to navigate challenging situations and provide satisfactory resolutions will be key to...


  • Karlsruhe, Baden-Württemberg, Deutschland IONOS SE Vollzeit

    Telephone Customer Support Specialist (1st Level Assistance)At IONOS SE, we pride ourselves on being a leading provider in the tech industry, with a workforce of over 4000 dedicated professionals worldwide. Our commitment is to serve our extensive customer base of 8.5 million across various regions.Flexible Work Environment: Enjoy a hybrid work model that...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly skilled Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver our CORE and CARS products on their Android and other Automotive platforms.Key ResponsibilitiesAs a Customer Support Engineer, you will be...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly skilled Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver our CORE and CARS products on their Android and other Automotive platforms.Key ResponsibilitiesAs a Customer Support Engineer, you will be...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly motivated and experienced Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver successful projects and provide technical support for our products.Key Responsibilities:Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly motivated and experienced Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver successful projects and provide technical support for our products.Key Responsibilities:Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly motivated and experienced Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver successful projects and provide technical support for our products.Key Responsibilities:Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is seeking a highly motivated and experienced Customer Support Engineer to join our Customer Project Management department. As a key member of our team, you will work closely with our customers to deliver successful projects and provide technical support for our products.Key Responsibilities:Manage small-scale customer projects and...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    {"h2": "Role Overview"} Cinemo is a global leader in innovative infotainment solutions, and we're seeking a skilled Customer Support Engineer to join our team. As a key member of our Customer Project Management department, you'll work closely with customers to deliver our products on their Android and automotive platforms. {"h2": "Key...


  • Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    {"h2": "Role Overview"} Cinemo is a global leader in innovative infotainment solutions, and we're seeking a skilled Customer Support Engineer to join our team. As a key member of our Customer Project Management department, you'll work closely with customers to deliver our products on their Android and automotive platforms. {"h2": "Key...