Customer Support Specialist
vor 4 Wochen
Cinemo GmbH is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Customer Project Management department, you will work closely with our customers to deliver successful projects and provide top-notch technical support.
Key Responsibilities- Manage customer projects from planning to delivery, ensuring timely and quality results.
- Provide technical support to customers, analyzing and resolving issues related to our products.
- Collaborate with internal departments to identify and address customer needs.
- Develop and maintain our online knowledge database to enhance customer experience and internal team knowledge.
- College degree in a relevant field.
- Strong understanding of software engineering processes and complex technical issues.
- Significant experience in engineering roles, with a focus on project management.
- Excellent communication and interpersonal skills for efficient collaboration with internal and external stakeholders.
- Proficiency in English and ability to work in a multicultural environment.
Cinemo is a global provider of innovative infotainment products, offering a range of award-winning solutions for the automotive industry. Our team of 300+ innovative thinkers from 40 nationalities delivers groundbreaking innovation, and we're looking for talented individuals to join our journey.
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Customer Support Specialist
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