Operations Director
vor 4 Wochen
The Warehouse Operations Manager is responsible for overseeing the day-to-day operations of the Outbound/Inbound and warehouse planning departments. Key responsibilities include staffing, training, health & safety, scheduling, order accuracy to support on-time delivery, continued improvements, and loss prevention. This role is accountable for meeting the operational goals of the Warehouse, which is in a fast growth mode. The successful candidate will be a leader who can help define the processes, procedures, and systems necessary to support and sustain our long-term growth.
What We Offer
- A dynamic work environment with a direct impact on the company's results
- The opportunity to implement innovative ideas and see them come to life quickly
- The freedom to work independently and make decisions without corporate approval
- A culture that values innovation and meaningful work, rather than following trends
- A fair reward and the possibility of professional growth and education, as well as a great team and legendary company events
What We Expect
- On-time delivery of inbound/outbound tasks by initiating, coordinating, and enforcing program, operational, and personnel policies/procedures
- Driving the process to ensure high levels of customer satisfaction, accuracy, quality, safety, and efficiency through employee involvement and teamwork
- Maintaining warehouse operational requirements by scheduling and assigning work, following up on work results, and ensuring inventory accuracy through audits and preventive actions
- Complying with warehousing, material handling, and shipping requirements
- Directing the maintenance of physical conditions and appearance of the warehouse, including 5S
- Recruiting, selecting, and training employees, as well as developing employee performance through appraisals, coaching, and counseling
- Establishing safety practices and holding others accountable for adhering to them
Requirements
- Experience in a leadership position within a warehouse environment, preferably in E-commerce and FMCG
- Knowledge of WMS, Lean, and Six Sigma is a plus
- Ability to handle stressful situations with perseverance and professionalism
- Proven ability to develop and maintain positive and productive relationships in a warehouse environment
- Good cross-functional communication and interpersonal skills, with the ability to work both independently and as part of a team
- Strong organizational skills and attention to detail, with the ability to manage multiple projects/assignments simultaneously
- Time management skills, with the ability to prioritize and schedule tasks for the most efficient use of time
- Knowledgeable on safety practices and 5S best practices
- WMS implementation background
- High motivation and a willingness to learn and grow
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