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Travel Experience Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland WEAVY CONSULTING Vollzeit
About the Role

This is a dynamic opportunity for a skilled professional to join our team at Weavy Consulting as a Travel Experience Designer. The ideal candidate will have a passion for travel and a strong focus on customer service, with a talent for building lasting client relationships and ensuring satisfaction.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients, welcoming new and returning clients with a friendly, approachable, and helpful manner.
  • Travel Experience Creation: Create personalized and tailor-made travel experiences for clients, understanding their needs and expectations from the first interaction.
  • Destination Knowledge: Provide up-to-date knowledge of destinations and resorts, and establish and maintain a good working relationship with travel agents.
  • Team Collaboration: Collaborate with various departments to provide seamless service and ensure customer satisfaction.
Requirements
  • Customer-Centric: Friendly and approachable, with a talent for building lasting client relationships and ensuring satisfaction.
  • Travel Enthusiast: Passionate about travel, with up-to-date knowledge of destinations and a willingness to learn through FAM trips.
  • Tailor-Made Travel Expertise: Skilled at understanding client needs and crafting bespoke travel packages.
  • Team Player: Effective in collaborating with various departments to provide seamless service.
  • Strong Communicator: Excellent verbal and written communication skills, comfortable handling requests from travel agents.
What We Offer
  • Competitive Salary: A competitive annual salary of €38,000 plus variable pay.
  • Flexible Work Arrangements: The flexibility of working from home two days a week.
  • Collaborative Team Environment: A collaborative team environment that encourages growth and development.
  • Professional Development: Opportunities to participate in eductours to enhance your destination knowledge.